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If your options include changing or cancelling your plan, you’ll receive a proportionate refund for the period you didn’t receive the full benefit of your chosen plan. Ordering an additional service means that there will be more than one service at this address. Add-ons for video streaming in Ultra-high definition and super-responsive gameplay. Optical Fibre leading to a small node in the telecommunications pit or mounted to the pole outside your premises. From the node, a copper telephone cable delivers the service to the wall socket inside your premises. Our nbn, ADSL and cable plans are currently unavailable in your area.
We’ll ask at checkout about additional nbn services. The maximum available speeds at your address shown are for your existing line only. If you need an additional line/service, we’ll let you know the maximum speeds of the additional line once it’s connected. For new Telstra home internet customers only who take up a new Telstra Essential, Premium or Ultimate internet plan. Points may take up to 14 days to land in your Telstra Plus account.
Your address is eligible for our speed add-ons, which can only be added on to the Premium Speed plan.
A lightning-fast 5G connection for your home, great for renters with easy install. Compare your internet options to see which is right for you. Our team is here to help solve your business and technology challenges. We operate in every major market and we have an unparalleled network and presence in Australia and Asia Pacific. Our commitment to service excellence and in-country support enables you to seize new opportunities around the world. Our partner program is designed to enable you to better differentiate yourself and serve customers through our accreditation, sales incentive and marketing programs.
Trade-in is powered by Kingfisher, eligible service required. Telstra Plus and trade-in eligibility criteria and T&Cs apply. Score a Galaxy Watch5 on us with selected Samsung Galaxy phones.
Asia’s largest and most diverse subsea network
We continually invest in our networks, platforms and people, and our partnerships with customers, to turn ideas into new broadcast solutions. You can now find all the latest TV, film and sport content from Telstra TV, Foxtel from Telstra, BigPond Movies, as well as news from the worlds of AFL, NRL, Netball and more. We have a team of experts in 11 markets across Asia, who speak the local language and understand the economic and regulatory landscape.
Track and monitor your planned maintenance events in real-time. Simple, integrated and easy-to-use self-service functionality for transparent access to key business metrics and information. In the 21st Century, opportunity belongs to connected businesses, governments, communities and individuals.
Interested? Let's connect
The Telstra international leadership team is proud to be part of one of the leading technology companies in the Asia Pacific region. Our experts combine decades of experience and work together to ensure Telstra can deliver the best solutions wherever you are, wherever you need them. Get simple, flexible, and outcome-focused network options to enable your business. Payphone calls now free around Australia Anyone can now use all of our 15,000 payphones in every corner of the country to make calls for free.
Meanwhile you can still connect with Telstra on Cable, ADSL or Mobile Broadband, then switch to nbn HFC when it's available. Use this quick guide to help you work out which nbn speed tier best suits your home and lifestyle. FTTB technology runs an optic fibre line from the nearest available fibre node to your building’s communications room.
Woo-hoo! Your address is nbn-ready.
Protect your personal information from cyber criminals and stay safer online with Telstra Device Security. Recycle or trade in selected old tech for 5,000 points. Bring music to their ears with great deals on selected earbuds. Please note that due to high demand at this time of year, some deliveries may be delayed.
You can access more than 2,000 PoPs and connectivity in more than 200 countries and territories globally. Telstra owns and operates subsea cable routes and low-latency backhaul fibres into exchanges across the Telstra Octagon. This ensures you get the benefit of priority end-to-end access to the networks connecting your key markets. Pay just $1 for your first month and then $110/$140 mth afterwards.
This includes broadband, as the name suggests. If the nbn network is not available at your address yet, don't worry - you can choose an nbn-ready plan now and we’ll help you to switch to the nbn when the time comes. Learn about our new VP of Customer Solutions Katy Greenfield and her plans to develop customized network connectivity products and services for enterprises. Our cyber security team is constantly monitoring our network to protect your data from suspicious activity. Need to move your internet services, or want to switch to Telstra at your new address?
Enjoy the freedom of a connection that's powerful and portable. Connect multiple devices at home or stream on the go with Mobile Broadband. Personalise your plan with great value extras like smart wifi boosters, gaming add-ons and cyber threat protection.
If you order an additional service, we’ll need to install a new line, which means you may incur additional fees and delays. Ordering an additional service also means there will be more than one service at this address. Standard installation includes self-installation of your modem, eligibility criteria applies. Extra charges apply for non-standard installation of Telstra and NBN Co equipment and for premises in new developments. Find out more about speeds on the nbn network with Telstra attelstra.com/nbn-speeds. So nbn is the infrastructure that can give you a broadband connection to the internet.
Each thing you do online - watching a video, playing a game, posting updates - reduces your capacity. HFC technology runs an optical fibre line from the nearest available fibre node to your street. From here, a coaxial cable runs to your wall socket. FTTP technology runs an optic fibre line from the nearest available fibre node directly to your premises. You won't need to cancel with your old provider, but you should check in case there are any termination fees that will apply.
Both speed add-ons are month-to-month, so you can cancel anytime. If you leave within 24 months, simply pay out your modem. Once you’re connected, if we determine that your technology can support this plan’s speeds, we’ll let you know. Speeds experienced may be lower due to factors like your in-home set-up and wiring and will be confirmed post-connection for FTTN/B/C. Plan available to HFC, FTTP and some FTTN/B/C customers.
Check your address to find out if you can get Superfast or Ultrafast. Your nbn connection type plays a big role in determining the speeds you can get, and which nbn plans you can choose. Get in touch and we’ll help you as soon as we can.
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